General Terms and Conditions

1. Introduction

These General Terms and Conditions ("Terms") govern the use of the website https://highmarket.co (the "Site") operated by HIGH MARKET. By using this Site and purchasing products from High Market, you agree to abide by these Terms. If you do not agree with these Terms, you should refrain from using the Site or purchasing from us.

2. Company Information

HIGH MARKET
135 Albert Einstein, 13090 Aix-en-Provence, France
Email: contact@highmarket.co

3. Website Use

By accessing or using the High Market website, you acknowledge and agree to the following:

  • You must be at least 18 years of age or have the consent of a parent or guardian to use this website.
  • You are responsible for maintaining the confidentiality of your account and password.
  • You agree to provide accurate and up-to-date information when using our website and services.

4. Orders and Order Processing

4.1 Placing an Order

When you place an order through High Market, you are offering to purchase products under these Terms. Orders are only accepted once payment has been processed and confirmed.

4.2 Order Confirmation

After placing an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order but is simply a confirmation that we have received it.

4.3 Payment

We accept payments via secure gateways like Stripe, Shopify Shop, and other 3D-secured systems. We accept all major credit and debit cards, including Visa, MasterCard, and others, subject to validation checks and authorization by the card issuer.

5. Product Availability and Pricing

5.1 Product Availability

All products displayed on the website are subject to availability. If we cannot fulfill your order due to stock shortages, you will be notified, and a full refund will be provided.

5.2 Pricing

Prices on High Market are displayed in your local currency and include applicable taxes. We reserve the right to change prices at any time without prior notice. Any price changes will not affect orders that have already been processed and confirmed.

6. Shipping and Delivery

6.1 Shipping

We offer worldwide shipping with free shipping on eligible orders. Delivery times vary depending on the location and the product ordered. You will receive tracking information once your order is dispatched.

6.2 Order Insurance

All orders are automatically insured, ensuring secure delivery or a full refund in the event of any shipping issues.

6.3 Delivery Delays

High Market is not responsible for delays caused by third-party delivery services or customs processing.

7. Returns, Refunds, and Cancellations

7.1 Return Policy

You have the right to return any product within 14 days of receiving it, provided it is unused, in its original packaging, and in sellable condition. Please contact customer support to initiate a return.

7.2 Refund Process

If you return an item, you will receive a full refund to your original payment method, excluding any shipping fees, unless the product was damaged or defective upon receipt.

7.3 Cancellations

You can cancel an order at any time before it has been processed for shipment. Once the order is processed and shipped, cancellation will no longer be possible.

8. Customer Support

If you have any questions, concerns, or require assistance with your order, please contact us at:
Email: contact@highmarket.co
Our customer support team will respond to your inquiries as quickly as possible and ensure your satisfaction.

9. Liability and Limitation of Liability

High Market is committed to providing high-quality products and services. However, we are not liable for:

  • Any indirect or consequential loss or damage resulting from the use of the Site or products.
  • Delivery delays caused by third-party services, including customs or postal delays.
  • Any unauthorized use of your account or personal information due to your failure to keep your account details secure.

10. Intellectual Property

All content, trademarks, logos, and intellectual property on the High Market website, including product images, descriptions, and website design, are the property of High Market or its licensors and are protected by applicable intellectual property laws. Any unauthorized use of this content is strictly prohibited.

11. Governing Law

These General Terms and Conditions are governed by French law. In the event of a dispute, the competent courts of Aix-en-Provence shall have exclusive jurisdiction.

12. Modifications to the Terms

High Market reserves the right to modify these Terms at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. Please review these Terms periodically to stay informed about any updates.