Secured 3D Payment System

At High Market, your security is our top priority. We use the latest technology to ensure that all transactions are processed securely, giving you peace of mind when shopping with us.

What is 3D Secure?

3D Secure (also known as 3DS) is an additional layer of security used during online payments. It helps protect both the cardholder and the merchant from unauthorized transactions by requiring a two-step authentication process.

When you make a payment on High Market, you may be asked to complete a verification process with your bank or card issuer. This extra step ensures that only the rightful cardholder can authorize the transaction, reducing the risk of fraud and enhancing the overall security of your payment.


How Does 3D Secure Work?

  1. Step 1: Initiating Payment

    • When you make a purchase on High Market, you proceed to checkout and enter your payment details.
  2. Step 2: 3D Secure Authentication

    • After entering your card details, your card issuer will request additional verification. This could involve:
      • A one-time password (OTP) sent to your registered mobile number.
      • A fingerprint scan or face recognition if you use biometric authentication on your device.
      • A static password or security question.
  3. Step 3: Payment Confirmation

    • Once you complete the authentication process, the payment is processed, and you will receive a confirmation of your order.

Why Use 3D Secure?

  • Enhanced Security: By adding an extra layer of protection, 3D Secure significantly reduces the risk of fraudulent transactions, ensuring that only the authorized cardholder can make payments.
  • Global Acceptance: 3D Secure is supported by major card issuers and payment networks, making it a reliable and trusted solution for online payments.
  • Faster Checkout: Once registered, 3D Secure offers a smoother and quicker checkout experience for future purchases, as your bank or card issuer can recognize you.

What Happens if I Don't Complete the 3D Secure Verification?

If you do not complete the 3D Secure verification process, the payment will not be authorized, and your order will not be processed. In this case, you will be prompted to try again and complete the necessary verification to proceed with your purchase.


Supported Payment Methods

We offer a wide range of payment options that support 3D Secure, including:

  • Credit and Debit Cards: Visa, MasterCard, American Express, and other major card networks.
  • PayPal: Secure payment gateway that also supports 3D Secure for eligible transactions.
  • Other Payment Methods: Some alternative payment methods may also support 3D Secure for added security.

Is 3D Secure Mandatory?

For most transactions, 3D Secure is an optional feature, but it may be required depending on the bank or card issuer's security settings. As part of regulatory requirements (e.g., PSD2 in Europe), some payments may need to go through 3D Secure verification to meet security standards.


What If I Encounter Issues with 3D Secure?

If you have trouble completing the 3D Secure authentication process:

  • Check with Your Bank or Card Issuer: Ensure that your card is enrolled in the 3D Secure program.
  • Try Another Payment Method: If you continue to face issues, try using another payment method that supports 3D Secure.
  • Contact Us: If you have any concerns or questions, our customer support team is here to help. Please reach out to us at contact@highmarket.co.

Your Safety is Our Priority

We are committed to ensuring that every transaction is safe and secure. By using 3D Secure, we take every precaution to protect your payment information and prevent fraudulent activity. Shop with confidence at High Market, knowing that your security is always at the forefront of our service.